FIS Global is a leading provider of technology solutions for banks, brokers, and other financial institutions. The company’s comprehensive range of products and services help clients manage risk, streamline processes and capture new revenue opportunities.
Headline numbers
- 20,000+ clients in over 130 countries
- Serving more than 1 billion end consumers
- Revenue of $12.55 billion (2022)
- Workforce of over 55,000 globally
Key information
| Detail | Information |
|---|---|
| Founded | 1968, Little Rock, Arkansas, USA |
| Website URL | www.fisglobal.com |
| Phone number | +1 877.776.3706 |
| FSCS protected? | No |
| FCA regulated? | Yes |
Pros and Cons of FIS Global
Pros
- Comprehensive product portfolio addressing different needs of financial institutions
- Robust security measures ensuring data privacy
- Established market reputation
Cons
- Pricing can be on the higher side for small businesses
- Some clients report less than satisfactory customer service
FIS Global products and services
Payment Solutions
FIS Global’s payment solutions facilitate seamless transactions across multiple channels. Fees vary based on the nature and volume of transactions.
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Risk, Information Security and Compliance
FIS Global’s risk management solution helps identify and manage various types of risks. Pricing details are available on request.
Investment and Asset Management
This service helps streamline investment operations and processes. The pricing structure is bespoke, based on the specific needs of clients.
Merchant Solutions
FIS offers an array of merchant solutions to help businesses manage their payments and improve customer experiences. This includes point of sale systems, online payment gateways, and fraud protection services. Pricing is tailored to each client’s needs.
Banking and Lending Solutions
FIS Global offers core banking systems that enable banks to streamline their operations, and lending solutions that help businesses provide flexible financing options to their customers. Pricing is specific to the solution and scale of implementation.
Wealth and Retirement Solutions
This product offers financial institutions the technology to effectively manage wealth and retirement portfolios. Pricing is dependent on the specific needs and size of the institution.
Securities-based Lending
For firms looking to optimise their investment strategy, FIS Global provides a fully integrated, end-to-end securities-based lending solution. Fees are dependent on the scale and complexity of the client’s needs.
Insurance Solutions
FIS Global offers an array of solutions tailored to the needs of the insurance industry, ranging from policy administration to claim management. Pricing is dependent on the client’s specific requirements.
Data Analytics
FIS Global provides businesses with data analytics tools to gain actionable insights and make data-driven decisions. Pricing varies based on the scale and complexity of the analytics required.
Corporate Liquidity
This product offers businesses cash management and forecasting tools to manage their liquidity and working capital more effectively. Pricing details are available upon request.
FIS Global reviews
| Review source | Score |
|---|---|
| TrustPilot | 4.0/5 |
| Google Reviews | 4.2/5 |
| Reviews.io | 3.8/5 |
| Average | 4.0/5 |
Alternatives to FIS Global
- Infosys Finacle
- Oracle Financial Services
- SAP for Banking
Additional considerations – FIS Global
FIS Global, although a global leader, might not be a perfect fit for everyone, especially small businesses due to its pricing. It is recommended to thoroughly compare various alternatives before making a decision.
FIS Global company history
FIS Global was founded in 1968 as Systematics, which was later acquired by Alltel Information Services, and eventually became FIS Global. Over the years, it has grown significantly, providing wide-ranging solutions for financial institutions.
FAQ – FIS Global
Although FIS offers comprehensive solutions, the cost might be prohibitive for small businesses.
The quality of customer service varies; while some customers report satisfaction, others indicate room for improvement.
Yes, FIS Global takes robust measures to ensure data privacy and compliance with regulations.
Yes, FIS Global provides bespoke solutions tailored to the specific needs of each client. You can consult with their team to design a package that fits your requirements.
FIS Global serves more than 20,000 clients in over 130 countries. They have a broad footprint and extensive experience in global financial markets.
FIS Global offers a range of support options, including dedicated customer service representatives, online resources, and technical support.
FIS Global stays current with industry changes by investing heavily in research and development. They are known for their forward-thinking strategies and innovative solutions.
Yes, FIS Global offers scalable solutions that can grow with your business. Whether you are a startup or a large corporation, they have products and services that can match your business’s growth.
FIS Global prioritises data security by employing top-of-the-line security protocols and complying with global security standards. They have robust measures in place to protect against data breaches.
FIS Global serves a wide range of industries, including banking, capital markets, wealth and retirement, insurance, and merchant solutions.