Authorize.net, a prominent payment gateway provider, has become a staple in the global eCommerce industry. Famed for its ease of use and robust security measures, this article will delve into the company’s history, products, pricing, reviews, and alternatives.
Headline numbers
- More than 430,000 merchants worldwide
- Available in more than 33 countries
- Processes over 1 billion transactions annually
- Handles over $149 billion in payments every year
Key information
| Key Information | Details |
|---|---|
| Founded | 1996, Utah, USA |
| Website URL | www.authorize.net |
| Phone number | +44 800 358 7929 (UK Contact) |
| FSCS protected? | No |
| FCA regulated? | No |
Pros and cons of Authorize.net
Pros
- Wide array of features including advanced fraud detection and recurring billing
- Robust security measures
- 24/7 customer support
Cons
- Relatively higher transaction fees compared to some competitors
- Not FCA regulated or FSCS protected
- Can be complicated for non-technical users
Authorize.net products and services
Payment Gateway
The payment gateway service allows businesses to accept payments online with a range of features such as recurring billing and customer information management. Pricing starts at £20 per month plus a 2.9% + 30p per transaction fee.
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Advanced Fraud Detection Suite
This suite of 13 configurable filters and tools is designed to identify, manage and prevent suspicious and potentially fraudulent transactions. This service is included free with the Payment Gateway.
Virtual Terminal
The virtual terminal service allows merchants to manually enter payment details and process transactions from any internet-connected device, without the need for a website. This is particularly useful for taking payments over the phone or via mail order. The Virtual Terminal is included in the Payment Gateway service at no additional cost.
eCheck.Net
This service allows businesses to accept electronic checks from customers, providing an alternative to card payments. Fees for this service start at 0.75% per transaction.
Mobile Point of Sale
The Authorize.net mobile app allows businesses to accept card payments in person using a mobile device. The app integrates with a range of compatible card readers, making it a practical solution for businesses of all sizes.
Customer Information Manager (CIM)
This service allows businesses to securely store customers’ sensitive payment information on Authorize.net’s secure servers, simplifying the payment process for return customers and enhancing security. CIM is included in the Payment Gateway service at no additional cost.
Authorize.net reviews
| Review source | Rating |
|---|---|
| TrustPilot | 4.0/5 |
| Google Reviews | 4.2/5 |
| Reviews.io | 3.9/5 |
| Average | 4.03/5 |
Alternatives to Authorize.net
Competitors that offer similar services include PayPal, Stripe, and Square. These companies also provide payment gateways and are known for their comprehensive security measures and user-friendly interfaces.
Additional considerations
While Authorize.net is not regulated by the FCA or protected by the FSCS, it does conform to and exceed many international security standards including the Payment Card Industry Data Security Standard (PCI DSS).
Authorize.net company history
Founded in 1996, Authorize.net has been at the forefront of online payment solutions for over 25 years. The company was originally based in Utah but expanded rapidly, quickly becoming a trusted partner for businesses across the globe.
FAQ
Yes, Authorize.net’s pricing structure and feature set are designed to accommodate businesses of all sizes.
Authorize.net provides 24/7 support, including phone and live chat services, to assist users with any issues or queries they might have.
Authorize.net supports transactions in major currencies such as GBP, USD, CAD, EUR, and many others. However, it’s always best to confirm with their customer service for specific currency support.
Authorize.net integrates with numerous eCommerce platforms, including Shopify, WooCommerce, Magento, and BigCommerce, making it easy to incorporate into a variety of online retail environments.
Yes, Authorize.net is available in more than 33 countries across the globe, including the UK, Canada, Europe, and Australia.
Authorize.net also supports point-of-sale (POS) transactions through compatible card readers, making it a versatile option for businesses that have both online and physical stores.
Authorize.net provides a detailed guide on their website on how to handle and prevent chargebacks. They also provide tools to merchants that help them identify potentially fraudulent transactions to prevent disputes before they happen.
Yes, Authorize.net provides a recurring payment feature which is useful for businesses that offer subscription services or payment plans to their customers.
Authorize.net typically transfers funds from transactions to your bank account within 2-3 business days. However, the exact timing can depend on your bank’s policies.