BlueSnap – Services, pricing, comparisons and reviews

Last updated on 29 August 2023

BlueSnap is a global payments company that provides businesses with the tools and solutions needed to accept payments globally. Through its platform, businesses can accept payments, reduce fraud, and sell more by streamlining their payment processes.

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Headline numbers

  • Over 110 payment types supported
  • Service available in more than 180 countries
  • 100 currencies processed
  • Fraud prevention using advanced algorithms
  • Over 20,000 businesses served globally

BlueSnap fees and charges

Payment ProcessingPayment GatewayMerchant AccountVirtual TerminalSubscription BillingMarketplace PaymentsMobile PaymentsInvoice Payments
Product NamePayment ProcessingPayment GatewayMerchant AccountVirtual TerminalSubscription BillingMarketplace PaymentsMobile PaymentsInvoice Payments
Contract LengthPay as you goPay as you goPay as you goPay as you goPay as you goPay as you goPay as you goPay as you go
Consumer Card Fees3.90% + £0.30Included in processing feeVaries based on business needsIncluded in processing feeIncluded in processing feeContact BlueSnapIncluded in processing feeIncluded in processing fee
Business Card Fees3.90% + £0.30Included in processing feeVaries based on business needsIncluded in processing feeIncluded in processing feeContact BlueSnapIncluded in processing feeIncluded in processing fee
CNP Fees3.90% + £0.30Included in processing feeVaries based on business needsIncluded in processing feeIncluded in processing feeContact BlueSnapIncluded in processing feeIncluded in processing fee
Minimum Monthly ChargeNoneNoneNoneNoneNoneNoneNoneNone
Refund FeesNoneNoneNoneNoneNoneNoneNoneNone
Chargebacks£15 per incident£15 per incident£15 per incident£15 per incident£15 per incident£15 per incident£15 per incident£15 per incident
Replacement DeviceN/AN/AN/AN/AN/AN/AN/AN/A
PCI ComplianceIncludedIncludedIncludedIncludedIncludedIncludedIncludedIncluded
Early TerminationNoneNoneNoneNoneNoneNoneNoneNone

Please note that all fees are per transaction and are in GBP. Also, specific costs can vary based on your business’s specific needs and volume of transactions. Always reach out to BlueSnap for precise pricing based on your requirements.

Company information

DetailData
Founded2001, Waltham, Massachusetts, USA
Website URLwww.bluesnap.com/
Phone number1-781-790-5019
FSCS protected?No
FCA regulated?Yes

Pros and cons of BlueSnap

Pros

  • Global payment processing: BlueSnap’s platform enables businesses to process payments in over 100 currencies and across 180+ countries.
  • Fraud prevention: With advanced algorithms, the platform helps in reducing the risk of fraudulent transactions.
  • All-in-one solution: BlueSnap offers a wide range of services, including gateway services, merchant account, and payment processing.
  • Integration: The platform integrates well with popular e-commerce platforms and provides an API for custom integrations.
  • FCA regulated: BlueSnap is authorised and regulated by the Financial Conduct Authority (FCA), offering an additional layer of trust and security for its users.

Cons

  • Pricing: BlueSnap’s pricing structure could be considered high for small businesses or startups.
  • Lack of FSCS protection: While it is FCA regulated, it is not protected by the Financial Services Compensation Scheme (FSCS).
  • Customer service: Some reviews have indicated that their customer service needs improvement.

BlueSnap products and services

Payment Processing

BlueSnap’s All-in-One Payment Platform allows businesses to accept payments globally. It supports over 110 payment types including popular credit and debit cards, and alternative payment methods. The cost for payment processing is 3.90% + £0.30 per successful transaction.

Payment Gateway

BlueSnap’s payment gateway is an essential tool for businesses selling online. It securely transmits transaction data to the appropriate payment networks and ensures secure data transmission. Pricing is included in the payment processing fees.

Merchant Account

With BlueSnap, businesses can get a merchant account, which allows businesses to accept credit and debit card payments. Pricing varies based on the business’s specific needs and volume of transactions.

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Virtual Terminal

The Virtual Terminal is a feature that allows merchants to process phone and mail order transactions manually. It’s an online credit card swiper that is available within the BlueSnap console. Fees for using the Virtual Terminal are the same as the payment processing costs.

Subscription Billing

BlueSnap offers a built-in subscription billing engine, which allows businesses to set up and manage recurring billing for their products or services. Pricing for this service is included in the payment processing fees.

Marketplace Payments

BlueSnap’s Marketplace Payments solution is designed to simplify the process of paying out sellers or service providers in a marketplace. It manages split payments, ensuring each party receives their share of the revenue. Contact BlueSnap directly for specific pricing details on this service.

Mobile Payments

To cater to the increasingly mobile-centric consumer, BlueSnap offers mobile payment solutions that allow businesses to accept payments via mobile apps and mobile websites. The platform supports mobile wallets like Apple Pay, Google Pay, and more. Pricing for mobile payments is included in the regular payment processing fees.

Invoice Payments

BlueSnap’s platform allows businesses to create and send customised invoices directly to their customers. The service includes multiple payment methods and currencies to cater to a global clientele. Fees for invoice payments are part of the regular payment processing costs.

BlueSnap reviews

Review sourceRating
TrustPilot4.2/5
Google Reviews3.9/5
Reviews.io4.1/5
Average4.07/5
BlueSnap reviews

Alternatives to BlueSnap

  1. PayPal: A well-known global payment platform with a wide range of payment solutions. It might be a good alternative for small businesses due to its lower transaction fees.
  2. Stripe: A popular payment platform that offers a suite of payment services. Stripe’s API-first design makes it a good option for businesses that want to build custom payment solutions.
  3. Square: A comprehensive payment solution that includes POS systems, payment processing, and online selling tools. Square may be more suitable for businesses with physical locations.

Additional considerations

While BlueSnap’s lack of FSCS protection may be a concern for some UK businesses, its FCA authorisation should offer some level of reassurance. This means that BlueSnap is held to the high standards and regulations set by the FCA.

It’s worth noting that while FSCS protection provides a safety net for businesses in case a financial firm fails, FCA regulation helps prevent such failures in the first place by ensuring that firms operate in a way that’s fair, transparent, and in the best interests of customers.

As always, businesses should perform their own due diligence before selecting a payment solutions provider.

BlueSnap company history

Founded in 2001 in Waltham, Massachusetts, BlueSnap has been at the forefront of global payment solutions for two decades. It has continually evolved its platform to meet the changing needs of businesses, with a particular focus on providing all-in-one payment solutions.

Today, it serves over 20,000 businesses globally, providing tools and solutions to accept payments, reduce fraud, and streamline payment processes.

FAQ

Is BlueSnap FCA regulated?

Yes, BlueSnap is regulated by the FCA.

What payment methods does BlueSnap accept?

BlueSnap supports over 110 payment types, including popular credit and debit cards and alternative payment methods.

Is BlueSnap a secure platform?

Yes, BlueSnap uses advanced security measures and complies with PCI DSS standards to ensure the security of transactions.

Does BlueSnap offer customer support?

Yes, BlueSnap offers 24/7 customer support to its users.

What currencies does BlueSnap support?

BlueSnap supports transactions in over 100 currencies.

Does BlueSnap provide a mobile payment solution?

Yes, BlueSnap offers mobile payment solutions, enabling businesses to accept payments via mobile apps and mobile websites.

Can I use BlueSnap for subscription billing?

Yes, BlueSnap has a built-in subscription billing engine that can manage recurring billing for products or services.

Does BlueSnap offer solutions for marketplace payments?

Yes, BlueSnap’s Marketplace Payments solution simplifies the process of paying out sellers or service providers in a marketplace.

What are the transaction fees for using BlueSnap?

The cost for payment processing is 3.90% + £0.30 per successful transaction.

Does BlueSnap provide a virtual terminal?

Yes, BlueSnap provides a Virtual Terminal for processing phone and mail order transactions manually.

Does BlueSnap offer invoice payments?

Yes, BlueSnap allows businesses to create and send customised invoices directly to their customers.

Is BlueSnap’s platform user-friendly?

Yes, BlueSnap is designed to be user-friendly, with easy-to-navigate interfaces and comprehensive resources for assistance.

Can BlueSnap integrate with my existing e-commerce platform?

Yes, BlueSnap integrates well with popular e-commerce platforms and provides an API for custom integrations.

Does BlueSnap offer services for businesses outside the US?

Yes, BlueSnap offers global payment solutions and supports transactions in over 100 currencies across more than 180 countries.

What kind of businesses can benefit from BlueSnap?

Businesses of all sizes, from startups to large enterprises, across various industries can benefit from BlueSnap’s comprehensive suite of payment solutions.

Is there a contract or minimum term commitment with BlueSnap?

No, BlueSnap operates on a pay-as-you-go basis, and there are no long-term contracts or commitments.

How quickly can transactions be processed with BlueSnap?

BlueSnap processes most transactions instantly. However, the processing time can vary based on the payment method and the banks involved.

What fraud prevention measures does BlueSnap have?

BlueSnap uses advanced fraud detection algorithms and adheres to PCI DSS standards to minimize the risk of fraudulent transactions.

Can I track and analyse my payments with BlueSnap?

Yes, BlueSnap provides real-time analytics and reporting tools to help businesses track and analyse their payments.

What is BlueSnap’s policy on chargebacks?

BlueSnap has a detailed process for dealing with chargebacks. Businesses are advised to respond promptly and provide the necessary documentation to dispute chargebacks.

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Reviewed by , Managing Director

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