Fondy – Services, pricing, comparisons and reviews

Last updated on 25 September 2023

Fondy is a global payment platform aiming to simplify the online transaction process for businesses and consumers alike. In a market crowded with similar service providers, this article offers an in-depth look at Fondy’s offerings.

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From its headline numbers to an analysis of its products and services, this article aims to provide UK businesses with comprehensive insights into whether Fondy is the right payment solution for them.

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Headline numbers

  • Over 10,000 businesses served globally
  • Present in 150+ countries
  • Supports 150+ currencies
  • 90% approval rate for transactions
  • 99.9% uptime guarantee
  • Average customer satisfaction rate of 4.4/5

Key information

FeatureInformation
Founded2016, Kyiv, Ukraine
Website URLwww.fondy.io
Phone number+44 203 807 4651
FSCS protected?No
FCA regulated?Yes

Pros and cons of Fondy

Pros

  • Easy-to-use interface for businesses and customers
  • Extensive currency and country support
  • Competitive pricing
  • Robust fraud prevention measures
  • Quick and seamless integration with various platforms

Cons

  • Not FSCS protected
  • May not be ideal for smaller businesses due to setup fees
  • Limited in-person customer support

Fondy products and services

Fondy Checkout

Description: A ready-to-use checkout solution that can be integrated with a website or mobile app to accept payments. Supports multiple payment methods including debit/credit cards, digital wallets, and bank transfers.

Costs and fees: £20 per month plus a transaction fee of 2.4% + 20p per transaction.

Fondy Subscriptions

Description: A service that allows businesses to set up recurring payments for subscriptions and memberships. Integrates with various CRM and accounting software.

Costs and fees: £40 per month plus a transaction fee of 2.4% + 20p per transaction.

Fondy Invoices

Description: Allows businesses to create and send invoices directly through the Fondy platform. Provides analytics and real-time tracking of invoice statuses.

Costs and fees: £30 per month plus a transaction fee of 2.4% + 20p per transaction.

Fondy reviews

SourceRating
TrustPilot4.5/5
Google Reviews4.2/5
Reviews.io4.6/5
Average4.4/5
Fondy reviews and ratings

Alternatives to Fondy

  • PayPal: A well-known, global solution but with potentially higher transaction fees.
  • Stripe: Offers an extensive API for custom integrations but can be complex for smaller businesses.
  • Square: Excellent for point-of-sale transactions but less robust in online environments.

Additional considerations

When considering Fondy, keep in mind that while they offer competitive pricing and a wide range of services, they do not provide FSCS protection. However, they are FCA regulated, offering some level of assurance and compliance.

Fondy company history

Founded in 2016 in Kyiv, Ukraine, Fondy has swiftly expanded its global footprint, making significant inroads in the UK and European markets.

The company has always focused on facilitating seamless transactions, employing state-of-the-art technology for fraud prevention and user experience.

FAQ

Is Fondy FCA regulated?

Yes, Fondy is FCA regulated.

What currencies does Fondy support?

Fondy supports over 150 currencies.

Is Fondy suitable for small businesses?

Fondy may not be ideal for smaller businesses due to setup fees.

How quickly can Fondy process transactions?

Fondy typically has a 90% approval rate for rapid transactions.

Can Fondy integrate with my existing eCommerce platform?

Yes, Fondy offers quick and seamless integration with various platforms.

Does Fondy offer customer support?

Fondy offers limited in-person customer support but has an extensive online help centre.

Is Fondy FSCS protected?

No, Fondy is not FSCS protected.

Does Fondy offer fraud protection?

Yes, Fondy has robust fraud prevention measures.

What are Fondy’s transaction fees?

Fondy charges a transaction fee of 2.4% + 20p per transaction.

How reliable is Fondy’s service?

Fondy offers a 99.9% uptime guarantee.

Can Fondy handle subscriptions and recurring payments?

Yes, Fondy offers a dedicated service for subscriptions.

What types of payment methods does Fondy support?

Fondy supports debit/credit cards, digital wallets, and bank transfers.

Is it difficult to set up a Fondy account?

Setting up a Fondy account is generally straightforward.

Is Fondy suitable for international transactions?

Yes, Fondy is designed for both domestic and international transactions.

Does Fondy have a mobile app?

Fondy does not currently offer a mobile app.

How do I contact Fondy customer service?

You can contact Fondy customer service at +44 203 807 4651.

Can Fondy provide analytics and reporting?

Yes, Fondy provides detailed analytics and reports.

Is Fondy’s interface user-friendly?

Fondy is known for its easy-to-use interface.

Does Fondy offer any discounts or promotions?

Fondy occasionally offers promotions, primarily for new customers.

What is Fondy’s average customer satisfaction rate?

Fondy has an average customer satisfaction rate of 4.4/5.

This comprehensive guide aims to offer UK businesses an in-depth understanding of Fondy’s payment solutions. From its pros and cons to its varied products, this article provides all the information needed to make an informed decision about using Fondy’s services.

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