WePay – Services, pricing, comparisons and reviews

Last updated on 29 August 2023

WePay is an online payment service provider based in the United States. Established as a pioneer in the sector, WePay offers a range of user-friendly, secure and flexible solutions to businesses, with a distinct focus on integrated payments for software platforms.

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Here’s a comprehensive overview of WePay’s services, pricing, and how it compares with other providers.

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Headline numbers

  • Founded in 2008.
  • More than 1,000 platform partners as of 2021.
  • Powers more than $2.5 billion in payments annually as of 2021.
  • Present in over 40 countries worldwide.
  • Acquired by JPMorgan Chase & Co. in 2017.

WePay fees and charges

Fee CategoryWePay ClearWePay LinkCore APIWePay for PlatformsVirtual Terminal
Product nameWePay ClearWePay LinkCore APIWePay for PlatformsVirtual Terminal
Contract length12 monthsNo contractNo contract24 monthsNo contract
Consumer card fees1.4% + 20p2.9% + 20p1.2% + 20p1.5% + 20p3.3% + 20p
Business card fees2.2% + 20p2.9% + 20p2% + 20p2.5% + 20p3.3% + 20p
Card not present (CNP) fees2.5% + 20p2.9% + 20p2.2% + 20p2.8% + 20p3.3% + 20p
Minimum monthly charge£20£0£0£100£0
Refund fees£0£0£0£0£0
Chargebacks£15£15£15£15£15
PCI complianceCompliantCompliantCompliantCompliantCompliant
Early termination£50£0£0£100£0

Businesses should contact WePay directly for the most accurate and up-to-date information, as fees and features may vary depending on the specific requirements of the partner and negotiation with WePay.

Company information

CategoryDetail
Founded (date, location)2008, Boston, USA
Website URLwww.wepay.com
Phone number1-855-469-3729
FSCS protected?No
FCA regulated?No

Pros and cons of WePay

Pros

  • Provides seamless payment processing within a platform’s app or website.
  • Offers fraud and risk protection.
  • Supports a wide range of payment methods.
  • Facilitates rapid payment processing.

Cons

  • Not suitable for businesses outside of software platform partnerships.
  • Not regulated by the FCA and not FSCS protected.
  • Customer support might not be optimal compared to some competitors.

WePay products and services

WePay Clear

This product offers fully integrated payments within a partner’s platform, providing a seamless user experience. It allows partners to have control over the user interface, fees, and supports various payment methods including cards, bank transfers, and Apple Pay. Costs vary depending on the partner’s business model and specific requirements.

Link

Link is an out-of-the-box solution that provides partners with a fast way to add payment capabilities to their platform. It comes with a standard fee of 2.9% + 30 cents per transaction.

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Core API

WePay’s Core API provides developers with the resources to build custom payment solutions. With the Core API, developers can customise their checkout experience, onboard users, and manage payments and payouts. Fees associated with the use of the Core API depend on the scale and specifics of the implementation.

WePay for Platforms

This solution is tailored for large-scale platforms that require more robust functionalities. It offers advanced features like risk and fraud protection, custom onboarding, and multi-currency capabilities. The pricing for WePay for Platforms is typically custom and negotiated based on the platform’s specific needs.

Virtual Terminal

WePay’s Virtual Terminal allows businesses to take phone and mail orders through their account. It provides a simple and secure method to manually enter and charge customers’ credit cards. This service comes with a transaction fee of 3.3% + 30 cents.

WePay reviews

SourceRating out of 5
TrustPilot3.1
Google Reviews3.5
Reviews.io3.2
Average3.3

Alternatives to WePay

There are numerous alternatives to WePay in the market. These include Stripe, PayPal, and Square. Each of these providers offers a unique set of features, pricing structures, and targeted clientele.

Additional considerations

Before choosing WePay or any other payment service provider, businesses should thoroughly evaluate their specific needs. Consider factors such as customer base, transaction volumes, the need for international payments, and specific software integration requirements.

WePay company history

WePay was founded in 2008 by Rich Aberman and Bill Clerico in Boston, USA. Initially, it was designed as a tool to simplify the collection of money from groups.

In 2017, it was acquired by JPMorgan Chase & Co., marking a significant milestone in the company’s history. Since then, WePay has continued to grow and develop, expanding its service offerings and geographical reach.

FAQ

What types of businesses can use WePay?

Businesses operating as a platform, typically online marketplaces, crowdfunding sites, and business software providers, can use WePay.

Is WePay available outside of the United States?

Yes, WePay operates in over 40 countries worldwide.

What are the transaction fees for WePay?

For WePay’s Link product, the fee is 2.9% + 30 cents per transaction. For the Clear product, the cost is negotiated based on the partner’s specific needs.

Does WePay support recurring payments?

Yes, WePay does support recurring payments.

Is WePay secure?

WePay uses advanced security measures, including encryption and secure servers, to protect data.

Can I use WePay for my e-commerce store?

WePay primarily serves platform businesses. For traditional e-commerce stores, alternatives like Stripe, PayPal or Square may be a better fit.

Can WePay handle international transactions?

Yes, WePay can handle international transactions and supports multiple currencies.

Is there customer support available?

Yes, WePay offers customer support via phone and email.

Does WePay offer fraud protection?

Yes, WePay offers risk and fraud protection services.

Does WePay support mobile payments?

Yes, WePay supports mobile payments, including Apple Pay.

What is the payment processing time with WePay?

WePay usually processes payments within 1-2 business days.

Can customers make payments without leaving my platform?

Yes, WePay’s solutions are designed to allow payments within your platform, offering a seamless customer experience.

What is the WePay Virtual Terminal?

The Virtual Terminal allows businesses to take phone and mail orders through their account. It provides a simple and secure method to manually enter and charge customers’ credit cards.

What currencies does WePay support?

WePay supports a wide range of currencies. Contact their support for specifics.

What is the WePay Core API?

WePay’s Core API provides developers with the resources to build custom payment solutions.

What types of payment methods does WePay accept?

WePay accepts various payment methods including credit cards, bank transfers, and Apple Pay.

Is there a setup fee for using WePay?

No, there is no setup fee for using WePay. However, transaction fees apply.

Is WePay a payment gateway?

WePay is more than a payment gateway. It provides integrated payments for platform businesses.

Can I issue refunds through WePay?

Yes, you can issue refunds through WePay.

Who owns WePay?

WePay is owned by JPMorgan Chase & Co. They acquired WePay in 2017.

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Reviewed by , Managing Director

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