HSBC – business banking analysis and reviews

Last updated on 10 August 2023

If you feel more comfortable banking with an established high street name, banks do not get much bigger than HSBC. Arguably at the head of the table of the so-called “Big Four,” HSBC offers a range of accounts and products for sole traders and businesses of all sizes.

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If you choose HSBC for your business banking, you will have access to all kinds of lending streams at the touch of a button – but just remember that, when you bank with a conglomerate of this ilk, you will always be just another account amongst a sea of others, and may not receive the greatest customer service.

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Video: Getting started with business bank accounts

HSBC business banking services

Pros and cons of HSBC for business services

Pros of HSBCCons of HSBC
The UK’s biggest high street bank Poor to middling online reviews
Plenty of lending streams available Monthly account fees
Excellent app for managing finances Giant banks often lack a personal service
Pros and cons of HSBC business banking
HSBC business online banking login

Business current accounts

HSBC offers the Kinetic account for online-only, app-based business banking. If you prefer a more traditional account, here are your choices:

HSBC Small Business bank account

Designed for sole traders of SMEs with a turnover below £2,000,000 per year. This account is free for 12 months, then attracts a monthly fee of £8. 

This is essentially an elevated version of the Kinetic account, though unlike that alternative product, you can visit a branch of HSBC or a local Post Office and conduct your business over the counter. This account also offers greater flexibility when deaing with foreign currencies than Kinetic. 

The HSBC business app is highly regarded, so you should not encounter any difficulty conducting your financial management using this tool, though you can also use desktop internet banking. 

HSBC Business bank account

HSBC’s standard account is for SMEs with a turnover higher than £2,000,000 in a year. Again, this account is free for 12 months, before attracting a fee of £10 per month. This business bank account is similar to the Small Business account, but has fewer restrictions as an account holder will likely be dealing with larger sums on a daily, weekly, and monthly basis.

Business overdrafts

HSBC business customers can apply for a business overdraft, subject to approval and passing a credit check. Representative EAR is 14.82%. See best business overdrafts.

Business savings accounts

Not available to business customers through HSBC, though Kinetic offers savings accounts. See best business savings accounts.

HSBC at a glance

Phone number0345 740 4404
App downloadsiOS; Android
Number of branches327
FSCS protected?Yes
HSBC business banking key information
The HSBC mobile app interface

HSBC business loans and finance

Video: Business loans and finance explained

HSBC business customers – or even SME owners and sole traders that do not bank with HSBC – can also apply for the following products:

HSBC Commercial Card

A business credit card with a representative APR of 22%. Cashback is available through some qualifying vendors.

HSBC Small Business Loan

HSBC offers unsecured small business loans of up to £25,000, with a representative APR of 7.1%. The actual interest rate you are offered depends on how much you borrow, over how long, and your business credit rating.

HSBC Flexible Business Loan

A larger business loan, with a minimum amount of £25,001 and no upper limit. This loan can initially be taken out on an interest-only basis, and can be repaid monthly or quarterly over as long as 20 years.

HSBC reviews

What are other business banking customers saying about HSBC?

Review platformScoreNumber of votes
TrustPilot 1.4/57,420
FeefoNot reviewedN/A reviewedN/A
Smart Money People2.37/5190
Which?Not reviewedN/A
Average score1.89/57,610
HSBC business banking reviews

HSBC business eligibility criteria

HSBC will consider applications from any SME or sole trader that is aged 18 or over, and based in the UK as a taxpayer. As always, you will need to provide proof of ID and answer some questions about your business model. HSBC reserves the right to refuse an account to any business customer the bank considers high risk.

HSBC business finance alternatives

If you like the idea of banking with an established high street name but HSBC is not meeting your needs, look at the other institutions of the British finance industry – Lloyds, NatWest, the Royal Bank of Scotland, Barclays, and more all offer business banking services.

HSBC additional considerations

Like all banks, HSBC is rapidly closing a number of its branches. This may be the biggest name in banking but it may not be the most prominent on the high street for long. Check you can access a branch if this is behind your choice to bank with HSBC.


Is HSBC a proper bank?

Yes, HSBC is a proper bank. It has been around for over 150 years and operates in more than 65 countries across the world. As one of the largest banks in Europe, it offers a wide range of services including retail banking, investment banking and wealth management.

How to open a HSBC business account?

Opening a business account with HSBC is easy. You can start the process online and complete it in person at your local branch. You’ll need to provide information about yourself and your business, including identification documents, proof of address and details of any other existing accounts you have. Once all the necessary paperwork has been completed, you can manage your account online or through the HSBC app. The process usually takes a few days but can take up to two weeks.

What fees does HSBC charge for business accounts?

HSBC charges a range of fees for its business accounts. These include monthly service fees, overdraft fees, ATM withdrawal fees and foreign exchange fees. Some accounts also come with ongoing services such as cheque books, in-credit interest or loyalty rewards.

What services does HSBC offer to businesses?

HSBC provides a wide range of services to businesses. These include current accounts, savings accounts, credit cards and loans. Businesses can also benefit from a range of specialist services such as international banking, cash management and trade finance.

What types of payments does HSBC accept?

HSBC accepts a wide range of payments including cash, cheques, debit cards and credit cards. It also supports online payments via ApplePay, GooglePay and PayPal. Customers can also make international payments in multiple currencies.

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