Mollie payments – Services, pricing, comparisons and reviews

Last updated on 27 September 2023

Mollie, a payments company offering a range of online payment solutions, has become increasingly popular among businesses. By providing a user-friendly interface and a variety of payment methods, Mollie aims to streamline the payment process for both consumers and businesses alike.

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This comprehensive review aims to explore Mollie’s services, pricing, customer reviews, and alternatives to help you determine if it is the right fit for your business.

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Headline numbers

  • Over 120,000 businesses served
  • Supports over 20 payment methods
  • Operates in more than 30 countries
  • Transacted more than €10 billion in payments in 2021
  • Founded in 2004

Key information

FeatureDetails
Founded (date, location)2004, Amsterdam
Website URLwww.mollie.com
Phone number+31 20 8202070
FSCS protected?No
FCA regulated?Yes

Pros and cons of Mollie

Pros

  • User-friendly interface
  • Variety of payment methods
  • Transparent pricing
  • Strong security measures
  • No setup, monthly, or hidden fees

Cons

  • No FSCS protection
  • Limited customer service hours

Mollie products and services

Payments API

The Payments API is Mollie’s flagship service, designed to simplify the acceptance of online payments. It provides seamless integration with various e-commerce platforms and supports a multitude of payment methods like iDEAL, credit cards, PayPal, and more.

  • Quick settlement, typically within two working days
  • Real-time transaction tracking
  • Fraud detection and risk management features

Costs and fees

  • €0.29 per iDEAL transaction
  • 1.8% + €0.25 for European credit cards
  • 2.8% + €0.25 for non-European credit cards

Subscriptions API

This API allows businesses to manage recurring payments effortlessly. By providing tools to set up and handle subscriptions, Mollie makes it easier for businesses to establish a reliable income stream.

  • Supports multiple payment methods for recurring billing
  • Customisable billing cycles
  • Automated invoice generation

Costs and fees

  • €0.25 per transaction
  • Additional variable fees for payment methods used

Mollie Checkout

Mollie Checkout offers an optimised and customisable payment page designed to increase conversion rates. It is mobile-responsive and supports local payment methods to suit various customer preferences.

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  • Customisable branding
  • Localisation options for multiple countries
  • A/B testing features to optimise conversion rates

Costs and fees

  • No additional costs; standard transaction fees apply

Order Management

This service allows businesses to manage orders directly from the Mollie Dashboard, making it easier to handle things like refunds, order status updates, and more.

  • Real-time order tracking
  • Bulk order processing
  • Detailed reporting tools

Costs and fees

  • No separate fees; integrated with Mollie’s other services

Klarna Integration

Mollie also provides integration with Klarna, a service that allows customers to pay after they have received the product, thereby potentially increasing trust and boosting sales.

  • Seamless integration with Mollie’s Payments API
  • Pay later options available in multiple countries

Costs and fees

  • €0.30 + 2.99% per successful transaction

Mollie Components

Mollie Components is a set of UI elements that allow businesses to create a seamless checkout experience on their website while offloading the security burden to Mollie.

Costs and fees

  • No additional costs; standard transaction fees apply

With this extended list of products and services, it’s evident that Mollie offers a broad spectrum of features aimed at making the payment process easier and more efficient for businesses of all sizes. Whether you’re looking for a straightforward payment gateway or more advanced solutions like subscriptions and order management, Mollie appears to have you covered.

Mollie reviews

SourceRating
TrustPilot4.5/5
Google Reviews4.6/5
Reviews.io4.3/5
Average4.47/5
Mollie payments reviews

Alternatives to Mollie

Additional considerations

When evaluating Mollie as a payment solution for your business, there are several additional factors that merit consideration. These aspects can influence your overall experience with the service and help you make a more informed decision.

Regulatory and protection concerns

While Mollie is a reputable company that adheres to high-security standards, it’s worth noting that they do not offer Financial Services Compensation Scheme (FSCS) protection. This might be a significant factor for businesses that prioritise these forms of oversight and protection.

Customer support

Mollie does provide customer support, but it’s important to note that the support hours may not align with your specific needs, especially if your business operates in different time zones or requires 24/7 assistance.

Currency and international scope

Mollie operates in more than 30 countries and supports multiple currencies. This is particularly beneficial if your business has an international customer base. However, currency conversion fees and cross-border transaction fees may apply.

Scalability

Mollie offers a range of products designed to grow with your business, from simple payment gateways to complex subscription models and order management systems. Nevertheless, ensure that the transaction fees align with your business model, especially as your transaction volumes increase.

Integration and compatibility

Mollie offers a robust API and plug-ins for many popular e-commerce platforms. Still, it’s essential to ensure that their services are compatible with your existing systems and that integration won’t require excessive time or financial investment.

Transparency and fees

Mollie is generally transparent about its pricing, offering a pay-per-transaction model with no hidden fees. However, businesses should consider how various payment methods might incur different costs, and plan accordingly.

User experience

Mollie is lauded for its user-friendly interface, but it’s always advisable to try out the platform to see if it meets your expectations and requirements. Many businesses consider running a pilot test to gauge the system’s efficacy before full-scale implementation.

By contemplating these additional considerations, you can gauge whether Mollie’s offerings are in alignment with your business needs and long-term objectives.

Mollie company history

Founded in 2004 In Amsterdam, Mollie has grown exponentially, transitioning from a start-up into a major player in the payment solutions industry. Their focus on technology and user experience has contributed significantly to their success.

FAQ

Is Mollie a secure platform for my business?

Yes, Mollie adheres to high-security standards and is PCI-DSS Level 1 certified.

Does Mollie offer customer support for technical issues?

Yes, Mollie provides customer support, although the service hours may be limited.

Is Mollie a secure platform for my business?

Yes, Mollie adheres to high-security standards and is PCI-DSS Level 1 certified.

Does Mollie offer customer support for technical issues?

Yes, Mollie provides customer support, although the service hours may be limited.

How quickly does Mollie process payments?

Typically, Mollie settles funds within two working days.

Does Mollie support international transactions?

Yes, Mollie operates in more than 30 countries and supports multiple currencies.

Can Mollie integrate with my existing e-commerce platform?

Mollie offers a robust API and has plug-ins for several popular e-commerce platforms like WooCommerce, Magento, and Shopify.

Is Mollie FCA regulated?

Yes, Mollie is regulated by the Financial Conduct Authority (FCA).

Does Mollie have FSCS protection?

Mollie does not offer Financial Services Compensation Scheme (FSCS) protection.

How transparent is Mollie’s pricing?

Mollie offers a straightforward pricing model with no setup, monthly, or hidden fees.

Does Mollie provide recurring payment options?

Yes, Mollie offers a Subscriptions API that supports recurring payments.

How does Mollie compare to its competitors like Stripe and Adyen?

While each has its pros and cons, Mollie is generally praised for its user-friendly interface and transparent pricing.

Does Mollie offer any customised solutions for larger businesses?

Mollie can tailor its services to meet the specific needs of larger enterprises.

Is it possible to receive reports and analytics from Mollie?

Yes, Mollie provides detailed transaction data, which can be accessed via its dashboard or API.

What types of payments can Mollie process?

Mollie supports over 20 payment methods, including iDEAL, credit cards, PayPal, and more.

Are there any initial setup costs for using Mollie?

No, there are no setup costs when you start using Mollie’s services.

What industries does Mollie typically serve?

Mollie serves a variety of industries, including retail, travel, and digital services.

Does Mollie offer multi-user accounts?

Yes, Mollie allows for multiple users to manage a single account, which is ideal for teams.

How long has Mollie been in business?

Mollie was founded in 2004 and has been operating for nearly two decades.

What security measures does Mollie employ to protect transaction data?

In addition to PCI-DSS Level 1 certification, Mollie uses several layers of security, including encryption and tokenisation.

Can Mollie handle high volumes of transactions?

Yes, Mollie is equipped to manage high transaction volumes, making it suitable for both small and large businesses.

How do customers generally rate Mollie’s service?

Customer reviews for Mollie are generally favourable, with an average rating of 4.47 out of 5 across multiple review platforms.

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Reviewed by , Managing Director

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