Mollie, a payments company offering a range of online payment solutions, has become increasingly popular among businesses. By providing a user-friendly interface and a variety of payment methods, Mollie aims to streamline the payment process for both consumers and businesses alike.
This comprehensive review aims to explore Mollie’s services, pricing, customer reviews, and alternatives to help you determine if it is the right fit for your business.
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Headline numbers
- Over 120,000 businesses served
- Supports over 20 payment methods
- Operates in more than 30 countries
- Transacted more than €10 billion in payments in 2021
- Founded in 2004
Key information
| Feature | Details |
|---|---|
| Founded (date, location) | 2004, Amsterdam |
| Website URL | www.mollie.com |
| Phone number | +31 20 8202070 |
| FSCS protected? | No |
| FCA regulated? | Yes |
Pros and cons of Mollie
Pros
- User-friendly interface
- Variety of payment methods
- Transparent pricing
- Strong security measures
- No setup, monthly, or hidden fees
Cons
- No FSCS protection
- Limited customer service hours
Mollie products and services
Payments API
The Payments API is Mollie’s flagship service, designed to simplify the acceptance of online payments. It provides seamless integration with various e-commerce platforms and supports a multitude of payment methods like iDEAL, credit cards, PayPal, and more.
- Quick settlement, typically within two working days
- Real-time transaction tracking
- Fraud detection and risk management features
Costs and fees
- €0.29 per iDEAL transaction
- 1.8% + €0.25 for European credit cards
- 2.8% + €0.25 for non-European credit cards
Subscriptions API
This API allows businesses to manage recurring payments effortlessly. By providing tools to set up and handle subscriptions, Mollie makes it easier for businesses to establish a reliable income stream.
- Supports multiple payment methods for recurring billing
- Customisable billing cycles
- Automated invoice generation
Costs and fees
- €0.25 per transaction
- Additional variable fees for payment methods used
Mollie Checkout
Mollie Checkout offers an optimised and customisable payment page designed to increase conversion rates. It is mobile-responsive and supports local payment methods to suit various customer preferences.
- Customisable branding
- Localisation options for multiple countries
- A/B testing features to optimise conversion rates
Costs and fees
- No additional costs; standard transaction fees apply
Order Management
This service allows businesses to manage orders directly from the Mollie Dashboard, making it easier to handle things like refunds, order status updates, and more.
- Real-time order tracking
- Bulk order processing
- Detailed reporting tools
Costs and fees
- No separate fees; integrated with Mollie’s other services
Klarna Integration
Mollie also provides integration with Klarna, a service that allows customers to pay after they have received the product, thereby potentially increasing trust and boosting sales.
- Seamless integration with Mollie’s Payments API
- Pay later options available in multiple countries
Costs and fees
- €0.30 + 2.99% per successful transaction
Mollie Components
Mollie Components is a set of UI elements that allow businesses to create a seamless checkout experience on their website while offloading the security burden to Mollie.
- PCI compliance facilitated
- Supports a range of frontend frameworks
Costs and fees
- No additional costs; standard transaction fees apply
With this extended list of products and services, it’s evident that Mollie offers a broad spectrum of features aimed at making the payment process easier and more efficient for businesses of all sizes. Whether you’re looking for a straightforward payment gateway or more advanced solutions like subscriptions and order management, Mollie appears to have you covered.
Mollie reviews
| Source | Rating |
|---|---|
| TrustPilot | 4.5/5 |
| Google Reviews | 4.6/5 |
| Reviews.io | 4.3/5 |
| Average | 4.47/5 |
Alternatives to Mollie
Additional considerations
When evaluating Mollie as a payment solution for your business, there are several additional factors that merit consideration. These aspects can influence your overall experience with the service and help you make a more informed decision.
Regulatory and protection concerns
While Mollie is a reputable company that adheres to high-security standards, it’s worth noting that they do not offer Financial Services Compensation Scheme (FSCS) protection. This might be a significant factor for businesses that prioritise these forms of oversight and protection.
Customer support
Mollie does provide customer support, but it’s important to note that the support hours may not align with your specific needs, especially if your business operates in different time zones or requires 24/7 assistance.
Currency and international scope
Mollie operates in more than 30 countries and supports multiple currencies. This is particularly beneficial if your business has an international customer base. However, currency conversion fees and cross-border transaction fees may apply.
Scalability
Mollie offers a range of products designed to grow with your business, from simple payment gateways to complex subscription models and order management systems. Nevertheless, ensure that the transaction fees align with your business model, especially as your transaction volumes increase.
Integration and compatibility
Mollie offers a robust API and plug-ins for many popular e-commerce platforms. Still, it’s essential to ensure that their services are compatible with your existing systems and that integration won’t require excessive time or financial investment.
Transparency and fees
Mollie is generally transparent about its pricing, offering a pay-per-transaction model with no hidden fees. However, businesses should consider how various payment methods might incur different costs, and plan accordingly.
User experience
Mollie is lauded for its user-friendly interface, but it’s always advisable to try out the platform to see if it meets your expectations and requirements. Many businesses consider running a pilot test to gauge the system’s efficacy before full-scale implementation.
By contemplating these additional considerations, you can gauge whether Mollie’s offerings are in alignment with your business needs and long-term objectives.
Mollie company history
Founded in 2004 In Amsterdam, Mollie has grown exponentially, transitioning from a start-up into a major player in the payment solutions industry. Their focus on technology and user experience has contributed significantly to their success.
FAQ
Yes, Mollie adheres to high-security standards and is PCI-DSS Level 1 certified.
Yes, Mollie provides customer support, although the service hours may be limited.
Yes, Mollie adheres to high-security standards and is PCI-DSS Level 1 certified.
Yes, Mollie provides customer support, although the service hours may be limited.
Typically, Mollie settles funds within two working days.
Yes, Mollie operates in more than 30 countries and supports multiple currencies.
Mollie offers a robust API and has plug-ins for several popular e-commerce platforms like WooCommerce, Magento, and Shopify.
Yes, Mollie is regulated by the Financial Conduct Authority (FCA).
Mollie does not offer Financial Services Compensation Scheme (FSCS) protection.
Mollie offers a straightforward pricing model with no setup, monthly, or hidden fees.
Yes, Mollie offers a Subscriptions API that supports recurring payments.
While each has its pros and cons, Mollie is generally praised for its user-friendly interface and transparent pricing.
Mollie can tailor its services to meet the specific needs of larger enterprises.
Yes, Mollie provides detailed transaction data, which can be accessed via its dashboard or API.
Mollie supports over 20 payment methods, including iDEAL, credit cards, PayPal, and more.
No, there are no setup costs when you start using Mollie’s services.
Mollie serves a variety of industries, including retail, travel, and digital services.
Yes, Mollie allows for multiple users to manage a single account, which is ideal for teams.
Mollie was founded in 2004 and has been operating for nearly two decades.
In addition to PCI-DSS Level 1 certification, Mollie uses several layers of security, including encryption and tokenisation.
Yes, Mollie is equipped to manage high transaction volumes, making it suitable for both small and large businesses.
Customer reviews for Mollie are generally favourable, with an average rating of 4.47 out of 5 across multiple review platforms.