Tillpoint is a leading provider of point of sale (POS) software solutions. Designed to streamline retail operations and improve productivity, Tillpoint offers an array of robust features from inventory management to employee scheduling.
Headline numbers
- Over 20,000 businesses served worldwide
- Available in over 80 countries
- Over 10 million transactions processed
Tillpoint data and fees
| Fee Category | Details |
|---|---|
| EPOS System Name | Tillpoint EPOS System |
| Contract Length | 12 months |
| Terminal Cost | £300 |
| Consumer Card Fees | 1.4% + 20p |
| Business Card Fees | 2.0% + 20p |
| Card Not Present (CNP) Fees | 2.0% + 20p |
| Minimum Monthly Charge | £29 per register |
| Refund Fees | Free |
| Chargebacks | £15 |
| Replacement Reader | £60 |
| Receipt Rolls | £12 for 20 rolls |
| Paper Billing (optional) | £2 per month |
| PCI Compliance | Included in monthly charge |
| Early Termination | £150 |
Company information
| Detail | Information |
|---|---|
| Founded | 2014, London, UK |
| Website URL | www.tillpoint.co.uk |
| Phone Number | 01246 435004 |
| FSCS Protected | No |
| FCA Regulated | No |
Pros and cons of Tillpoint
Pros
- Comprehensive POS system encompassing numerous business operations
- User-friendly interface and easy setup process
- Offline functionality allows for continued operations during internet outages
Cons
- Pricing might be slightly high for small businesses
- Lack of FCA regulation and FSCS protection
Tillpoint products and services
EPOS System
Tillpoint’s EPOS system is a powerful tool to manage sales, stock control, reporting, and analytics. Pricing starts at £29 per month, per register.
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Inventory Management
This system aids in the oversight of inventory levels, item variants, and purchase orders. Included in the EPOS pricing structure.
Customer Relationship Management (CRM)
Tillpoint’s CRM enables businesses to manage customer data, purchases, and loyalty schemes. Costs are inclusive in the EPOS pricing.
Staff Management
This feature allows businesses to manage staff rosters, timesheets, pay, and performance. You can easily schedule shifts, track hours worked, and even monitor sales performance. This service is included in the EPOS system pricing.
Accounting and Finance
Tillpoint’s accounting module can track sales, costs, and profit, providing valuable insights into the financial health of your business. It simplifies bookkeeping tasks and is capable of integrating with popular accounting software. This is also included in the EPOS system pricing.
Booking System
For businesses that rely on appointments or reservations, Tillpoint offers a versatile booking system. It can manage bookings, reservations, and even events. This feature, like the others, is included in the EPOS package pricing.
Ecommerce Integration
For businesses looking to maintain a presence online, Tillpoint provides an eCommerce integration. This allows businesses to manage both their physical and online stores from one unified system, synchronising inventory, sales, and customer data. This is an additional service and the cost varies depending on the scope of the integration.
Loyalty Programme
Businesses can foster customer loyalty through Tillpoint’s in-built loyalty programme features. This service allows businesses to easily track customer purchases and reward regular patrons, thereby promoting repeat business. This feature is included in the EPOS package pricing.
Business Analytics and Reporting
Tillpoint offers robust analytics and reporting tools that allow businesses to gain valuable insights into their operations. The reports cover various aspects of the business, from sales and inventory to staff performance and customer behaviour. This service is also included in the EPOS system pricing.
Tillpoint reviews
| Platform | Rating |
|---|---|
| TrustPilot | 4.3/5 |
| Google Reviews | 4.1/5 |
| Reviews.io | 4.5/5 |
| Average | 4.3/5 |
Alternatives to Tillpoint
- Vend
- Square
- Shopify POS
Additional considerations
While Tillpoint is a comprehensive solution, the cost may be prohibitive for smaller businesses. Additionally, the lack of FCA regulation and FSCS protection might be concerning for some.
Tillpoint company history
Established in 2014, Tillpoint has grown to become a major player in the POS software industry. Headquartered in London, the company has a global reach, serving businesses across multiple industries.
FAQ
Yes, Tillpoint is available in over 80 countries.
Yes, they offer a 14-day free trial.
No, there are no additional set-up fees. Pricing is clear and upfront.
Tillpoint provides 24/7 customer support via email, live chat, and phone.
Tillpoint is compatible with various hardware including cash drawers, printers, and barcode scanners.
Yes, Tillpoint offers integrations with a number of leading business software solutions.
Yes, Tillpoint offers comprehensive training and guidance to help businesses use their system effectively.
Yes, Tillpoint’s flexible and scalable solution caters to businesses of all sizes, from small retail stores to large multi-outlet retailers.
Yes, Tillpoint uses top-tier security measures including data encryption to ensure the safety and privacy of its users’ data.
Yes, Tillpoint can function offline, storing transactions locally and syncing data to the cloud once an internet connection is restored.
Tillpoint supports a range of payment methods including cash, credit and debit cards, mobile payments, gift cards, and even custom payment types defined by the user.
Yes, Tillpoint provides a range of customisation options that allow businesses to tailor the system to their specific needs and workflows.