Tillpoint – Services, pricing, comparisons and reviews

Last updated on 29 August 2023

Tillpoint is a leading provider of point of sale (POS) software solutions. Designed to streamline retail operations and improve productivity, Tillpoint offers an array of robust features from inventory management to employee scheduling.

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Headline numbers

  • Over 20,000 businesses served worldwide
  • Available in over 80 countries
  • Over 10 million transactions processed

Tillpoint data and fees

Fee CategoryDetails
EPOS System NameTillpoint EPOS System
Contract Length12 months
Terminal Cost£300
Consumer Card Fees1.4% + 20p
Business Card Fees2.0% + 20p
Card Not Present (CNP) Fees2.0% + 20p
Minimum Monthly Charge£29 per register
Refund FeesFree
Chargebacks£15
Replacement Reader£60
Receipt Rolls£12 for 20 rolls
Paper Billing (optional)£2 per month
PCI ComplianceIncluded in monthly charge
Early Termination£150
Typical example of costs and data

Company information

DetailInformation
Founded2014, London, UK
Website URLwww.tillpoint.co.uk
Phone Number01246 435004
FSCS ProtectedNo
FCA RegulatedNo
Company information

Pros and cons of Tillpoint

Pros

  • Comprehensive POS system encompassing numerous business operations
  • User-friendly interface and easy setup process
  • Offline functionality allows for continued operations during internet outages

Cons

  • Pricing might be slightly high for small businesses
  • Lack of FCA regulation and FSCS protection

Tillpoint products and services

EPOS System

Tillpoint’s EPOS system is a powerful tool to manage sales, stock control, reporting, and analytics. Pricing starts at £29 per month, per register.

Inventory Management

This system aids in the oversight of inventory levels, item variants, and purchase orders. Included in the EPOS pricing structure.

Customer Relationship Management (CRM)

Tillpoint’s CRM enables businesses to manage customer data, purchases, and loyalty schemes. Costs are inclusive in the EPOS pricing.

Staff Management

This feature allows businesses to manage staff rosters, timesheets, pay, and performance. You can easily schedule shifts, track hours worked, and even monitor sales performance. This service is included in the EPOS system pricing.

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Accounting and Finance

Tillpoint’s accounting module can track sales, costs, and profit, providing valuable insights into the financial health of your business. It simplifies bookkeeping tasks and is capable of integrating with popular accounting software. This is also included in the EPOS system pricing.

Booking System

For businesses that rely on appointments or reservations, Tillpoint offers a versatile booking system. It can manage bookings, reservations, and even events. This feature, like the others, is included in the EPOS package pricing.

Ecommerce Integration

For businesses looking to maintain a presence online, Tillpoint provides an eCommerce integration. This allows businesses to manage both their physical and online stores from one unified system, synchronising inventory, sales, and customer data. This is an additional service and the cost varies depending on the scope of the integration.

Loyalty Programme

Businesses can foster customer loyalty through Tillpoint’s in-built loyalty programme features. This service allows businesses to easily track customer purchases and reward regular patrons, thereby promoting repeat business. This feature is included in the EPOS package pricing.

Business Analytics and Reporting

Tillpoint offers robust analytics and reporting tools that allow businesses to gain valuable insights into their operations. The reports cover various aspects of the business, from sales and inventory to staff performance and customer behaviour. This service is also included in the EPOS system pricing.

Tillpoint reviews

PlatformRating
TrustPilot4.3/5
Google Reviews4.1/5
Reviews.io4.5/5
Average4.3/5
Tillpoint reviews

Alternatives to Tillpoint

Additional considerations

While Tillpoint is a comprehensive solution, the cost may be prohibitive for smaller businesses. Additionally, the lack of FCA regulation and FSCS protection might be concerning for some.

Tillpoint company history

Established in 2014, Tillpoint has grown to become a major player in the POS software industry. Headquartered in London, the company has a global reach, serving businesses across multiple industries.

FAQ

Is Tillpoint available worldwide?

Yes, Tillpoint is available in over 80 countries.

Does Tillpoint offer a trial period?

Yes, they offer a 14-day free trial.

Are there any set-up fees?

No, there are no additional set-up fees. Pricing is clear and upfront.

What support options are available?

Tillpoint provides 24/7 customer support via email, live chat, and phone.

What hardware is compatible with Tillpoint?

Tillpoint is compatible with various hardware including cash drawers, printers, and barcode scanners.

Can Tillpoint integrate with other business software?

Yes, Tillpoint offers integrations with a number of leading business software solutions.

Does Tillpoint provide training for its system?

Yes, Tillpoint offers comprehensive training and guidance to help businesses use their system effectively.

Is Tillpoint suitable for businesses of all sizes?

Yes, Tillpoint’s flexible and scalable solution caters to businesses of all sizes, from small retail stores to large multi-outlet retailers.

Is data encrypted and secure with Tillpoint?

Yes, Tillpoint uses top-tier security measures including data encryption to ensure the safety and privacy of its users’ data.

Does Tillpoint’s POS system work offline?

Yes, Tillpoint can function offline, storing transactions locally and syncing data to the cloud once an internet connection is restored.

What types of payments does Tillpoint support?

Tillpoint supports a range of payment methods including cash, credit and debit cards, mobile payments, gift cards, and even custom payment types defined by the user.

Can I customise Tillpoint to suit my business needs?

Yes, Tillpoint provides a range of customisation options that allow businesses to tailor the system to their specific needs and workflows.

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Reviewed by , Managing Director

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