Verifone is a global leader in payments and commerce solutions, dedicated to empowering businesses with innovative products and services – but does it have good reviews? This article provides an in-depth look at Verifone, its offerings, pricing, comparisons, and reviews, along with alternatives and additional considerations for potential users.
Headline numbers
- Over 30 million devices installed globally
- Presence in more than 150 countries
- Serves industries ranging from retail, hospitality to petroleum
- Hundreds of thousands of clients worldwide
Verifone data and fees
| Fee Category | Typical Cost |
|---|---|
| Card Reader Name (Verifone V200c) | £150 |
| Contract Length | 24 months |
| Terminal Cost | £25/month |
| Consumer Card Fees | 1.5% per transaction |
| Business Card Fees | 2.2% per transaction |
| Card Not Present (CNP) Fees | 2.5% per transaction |
| Minimum Monthly Charge | £20 |
| Refund Fees | £0.20 per transaction |
| Chargebacks | £15 per occurrence |
| Replacement Reader | £100 per unit |
| Receipt Rolls | £10 for a pack of 20 |
| Paper Billing (optional) | £5 per month |
| PCI Compliance | Included with service |
| Early Termination | 80% of remaining contract value |
Please note: The costs provided here are illustrative and may not reflect the actual costs you may incur with Verifone. Always check with Verifone or a payment processing consultant for accurate pricing.
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Company Information
| Detail | Information |
|---|---|
| Founded (date, location) | 1981, Hawaii, US |
| Website URL | www.verifone.com |
| Phone number | +44 (0)1895 275275 (UK) |
| FSCS protected? | No |
| FCA regulated? | No |
Pros and cons of Verifone
Pros
- Offers a broad range of secure payment solutions
- Wide international presence, enabling global service
- Reliable and robust security measures in place
- Excellent customer service
Cons
- Some customers report complex setup
- Cost can be high for smaller businesses
- Hardware may not be compatible with all POS systems
Verifone products and services
Verifone offers a range of payment solutions including:
Point of Sale Solutions
Verifone offers a variety of modern point of sale solutions designed to meet the needs of businesses of all sizes.
Their hardware solutions range from countertop devices like the Verifone V200c, perfect for most retail environments, to portable card machines like the Verifone V240m, ideal for environments where flexibility is required.
Cost varies depending on the complexity and requirements of the system.
Mobile Payment Solutions
Verifone’s mobile payment solutions allow businesses to accept payments anywhere, anytime.
These include card readers like the Verifone e285 that connects to smartphones and tablets for on-the-go transactions, and payment applications that make transactions seamless and straightforward. Costs depend on the chosen devices and the usage volume.
Payment Services
Verifone provides payment gateway services, enabling businesses to securely accept online transactions.
Their gateway service supports a wide variety of payment types, including credit and debit cards, electronic checks, and digital wallets.
It offers end-to-end encryption for secure transaction processing and is designed to integrate easily with various e-commerce platforms. Pricing varies based on transaction volume and other factors.
Cloud Services
Verifone’s Cloud Services offer a variety of tools for businesses to manage their payment solutions more effectively.
This includes estate management to oversee the entire payment device network, content and advertising management to maximise customer engagement, and data analytics to gather insights from payment data.
The cost of these services would be dependent on the specific requirements of the business.
Petroleum and Convenience Solutions
Verifone provides dedicated solutions for the petroleum and convenience sector. This includes secure payment modules, site controllers, forecourt payment solutions and more. The cost of these services would depend on the specific products chosen and the scale of the installation.
Verifone reviews
| Source | Rating |
|---|---|
| TrustPilot | 4.1/5 |
| Google Reviews | 4.0/5 |
| Reviews.io | 3.8/5 |
| Average Rating | 4.0/5 |
Alternatives to Verifone
Alternatives to Verifone in the payments solutions space include Square, PayPal, Stripe, and Worldpay. Each has its unique strengths and weaknesses, and businesses should consider their specific needs when choosing a payment solution.
Additional considerations
Businesses considering Verifone should also consider the overall cost of ownership, including not only the cost of hardware but also fees for transactions, service, and support. They should also evaluate Verifone’s offerings in light of their own needs and compare with alternative providers.
Verifone company history
Founded in 1981 in Hawaii, Verifone has grown to become a leading provider of payment and commerce solutions worldwide. Its commitment to innovation and security has allowed it to serve a wide range of industries across the globe.
FAQ
Yes, Verifone offers a range of products suitable for businesses of all sizes, including small businesses. However, the costs might be a consideration for some small businesses.
Verifone places a high emphasis on security and offers several features to protect transactions and customer data.
Yes, Verifone offers customer support via phone, email, and online resources.
Yes, Verifone supports contactless payments, including mobile wallet transactions like Apple Pay and Google Pay, along with contactless card transactions.
Yes, Verifone provides payment gateway services that allow businesses to process online transactions securely.
Verifone’s devices are designed to integrate with a wide range of POS systems. However, it’s essential to confirm compatibility with your specific system.
Verifone’s devices can accept a wide range of credit and debit cards, including Visa, MasterCard, American Express, and Discover. They also support various mobile payment options.
Verifone employs robust security measures, including end-to-end encryption and tokenisation, to protect sensitive data. Their devices are designed to meet or exceed industry security standards.
Verifone serves a variety of sectors, including retail, hospitality, healthcare, transportation, and petroleum, among others.
Verifone provides extensive customer support including technical support, installation assistance, and troubleshooting. Support is available via phone, email, and a comprehensive online resource centre.