Nochex – Services, pricing, comparisons and reviews

Last updated on 29 August 2023

Nochex is a popular UK-based payment service provider that delivers an array of reliable, secure and cost-effective solutions for businesses. This article provides an in-depth look at the services, pricing, customer reviews, comparisons and key details about Nochex.

Compare options for taking card payments
Video: Card readers and payment machines explained

Headline numbers

  • More than 2,000 active merchants
  • Available in over 50 countries worldwide
  • Facilitated more than 5 million transactions in 2022
  • Achieved £300 million in gross transaction volume in 2022

Key information

DetailData
Founded1999, Sheffield, UK
Website URLwww.nochex.com
Phone number+44 113 344 3996
FSCS protected?No
FCA regulated?Yes
Key information

Pros and cons of Nochex

Pros

  • UK-based with local customer support
  • Competitive pricing
  • Robust security features
  • Easy integration with popular e-commerce platforms

Cons

  • Not FSCS protected
  • International transactions can have higher fees
  • Smaller business may find set up slightly complex

Nochex products and services

Nochex Merchant Account

The merchant account service provides businesses with an easy way to process payments on their websites. The account includes fraud screening tools and supports major credit and debit cards.

Costs and fees

  • Set-up fee: £50
  • Transaction fee: 2.9% + 20p

Nochex Payment Gateway

Nochex Payment Gateway provides a secure and seamless checkout experience for customers. It supports multi-currency transactions and is easy to integrate.

Costs and fees

  • Set-up fee: £50
  • Transaction fee: 2.9% + 20p

Telephone payments

Nochex also offers telephone payments service, which enables businesses to accept credit or debit card payments over the phone. This service comes with 3D Secure protection and fraud screening tools for added security.

Costs and fees

  • Set-up fee: £50
  • Transaction fee: 2.9% + 20p

Invoice Payments

With Nochex’s invoice payment service, businesses can issue invoices and accept payments directly. It is a practical solution for service providers and freelancers who want to provide a straightforward way for their clients to pay.

Explore business banking

Revolut Business
✓ Business Current Account
✓ Award-Winning Mobile App
✓ Quick & Easy Application Process
Pricing Trial period Contact

Tide Business Bank Accounts
✓ Free, Plus, or Pro Account
✓ iOS & Android Mobile App
✓ Upload & Auto-Match Receipts
Pricing Trial period Contact

Card One Money
✓ No Credit Checks
✓ Simple Fees
✓ Up to 3.5% Cashback
Pricing Trial period Contact

ANNA Money
✓ Apply in 10 minutes
✓ Bookkeeping & Payroll Tools
✓ User-Friendly Mobile App
Pricing Trial period Contact

Co-Op Business Banking
✓ Business Current Account
✓ Online, App & High Street Banking
✓ Quick & Easy Application Process
Pricing Trial period Contact

HSBC Business Banking
✓ Business Current Account
✓ In-Branch, Online & App Banking
✓ FSCS Protected
Pricing Trial period Contact

Metro Business Banking
✓ Business Current Account
✓ High Street Presence
✓ FSCS Protected
Pricing Trial period Contact

Mettle Business Banking
✓ Business Bank Account
✓ Online & App
✓ Quick & Easy Application Process
Pricing Trial period Contact

Monzo Business Banking
✓ Business Current Account
✓ Dedicated mobile app experience
✓ FSCS Protected
Pricing Trial period Contact

Virgin Money
✓ Business M Account
✓ In-Store, Online & App Banking
✓ Insights & Forecasting Platform
Pricing Trial period Contact

Costs and fees

  • No setup fee
  • Transaction fee: 2.9% + 20p

Recurring payments

Nochex offers a recurring payment solution that is ideal for subscription-based businesses. It allows businesses to set up automatic recurring payments, making it easier to manage subscriptions.

Costs and fees

  • No setup fee
  • Transaction fee: 2.9% + 20p

Charity Payments

Nochex provides a cost-effective solution for charities and non-profit organisations that want to accept donations online. It enables charities to accept one-off donations or set up regular donations from supporters.

Costs and fees

  • No setup fee
  • Transaction fee: 2.9% + 20p

Nochex reviews

Review sourceRating
TrustPilot4.2/5
Google Reviews4.0/5
Reviews.io3.9/5
Average4.0/5
Nochex reviews

Alternatives to Nochex

  1. PayPal – A global online payments system
  2. Stripe – A comprehensive payments platform
  3. Worldpay – A leading UK payment gateway
  4. Square – Popular for mobile and card reader payments

Additional considerations

Whilst Nochex offers a reliable, UK-based service, businesses should consider the size of their operation and their transaction volume when selecting a payment service provider.

Small businesses may find the initial setup more complex, while larger businesses could benefit from bespoke solutions offered by Nochex.

Nochex company history

Founded in 1999 in Sheffield, Nochex has grown steadily over the past decades, carving a niche for itself as a reliable payment service provider primarily for UK businesses. Its focus on customer service, fraud prevention and the ability to handle multi-currency transactions has earned it a loyal customer base.

FAQ for Nochex

Is Nochex safe?

Yes, Nochex is regulated by the FCA and uses robust security features to ensure safe transactions.

Can Nochex handle international transactions?

Yes, Nochex supports multi-currency transactions. However, the fees for international transactions are typically higher than domestic ones.

How does Nochex compare to other payment service providers?

Nochex offers competitive pricing and a range of services comparable to other providers. It sets itself apart through its strong customer support and focus on fraud prevention.

What kind of customer support does Nochex offer?

Nochex offers both email and phone support, providing a quick response to resolve any issues. The company prides itself on its UK-based, responsive and helpful customer service team.

Is Nochex suitable for small businesses?

Yes, Nochex is suitable for businesses of all sizes. However, small businesses should be aware that they may find the initial setup slightly more complex. On the other hand, the company’s competitive pricing and local customer support make it an attractive choice.

Can Nochex be integrated with my online shop?

Yes, Nochex can be easily integrated with most popular e-commerce platforms. This includes platforms such as WooCommerce, Shopify, Magento, and others.

Does Nochex support recurring payments?

Yes, Nochex supports recurring payments, which can be particularly useful for businesses offering subscription-based products or services.

What currencies does Nochex support?

Nochex supports transactions in multiple currencies, making it a suitable choice for businesses that have international customers.

Are there any setup fees for Nochex services?

Yes, both the Merchant Account and Payment Gateway services from Nochex have a one-time setup fee of £50. This is in addition to the per-transaction fee.

Compare ⓘ

Reviewed by , Managing Director

Important

Business Financed provides general information, but not financial advice. Always speak to a qualified expert to get personalised advice for your business.

Advertising disclosure

We may be paid a commission by our FCA-regulated partners when you click on the links in our articles. This does not affect our independent journalism.

Learn more

You can learn more about how this website operates by clicking here.