Nochex is a popular UK-based payment service provider that delivers an array of reliable, secure and cost-effective solutions for businesses. This article provides an in-depth look at the services, pricing, customer reviews, comparisons and key details about Nochex.
Headline numbers
- More than 2,000 active merchants
- Available in over 50 countries worldwide
- Facilitated more than 5 million transactions in 2022
- Achieved £300 million in gross transaction volume in 2022
Key information
| Detail | Data |
|---|---|
| Founded | 1999, Sheffield, UK |
| Website URL | www.nochex.com |
| Phone number | +44 113 344 3996 |
| FSCS protected? | No |
| FCA regulated? | Yes |
Pros and cons of Nochex
Pros
- UK-based with local customer support
- Competitive pricing
- Robust security features
- Easy integration with popular e-commerce platforms
Cons
- Not FSCS protected
- International transactions can have higher fees
- Smaller business may find set up slightly complex
Nochex products and services
Nochex Merchant Account
The merchant account service provides businesses with an easy way to process payments on their websites. The account includes fraud screening tools and supports major credit and debit cards.
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Costs and fees
- Set-up fee: £50
- Transaction fee: 2.9% + 20p
Nochex Payment Gateway
Nochex Payment Gateway provides a secure and seamless checkout experience for customers. It supports multi-currency transactions and is easy to integrate.
Costs and fees
- Set-up fee: £50
- Transaction fee: 2.9% + 20p
Telephone payments
Nochex also offers telephone payments service, which enables businesses to accept credit or debit card payments over the phone. This service comes with 3D Secure protection and fraud screening tools for added security.
Costs and fees
- Set-up fee: £50
- Transaction fee: 2.9% + 20p
Invoice Payments
With Nochex’s invoice payment service, businesses can issue invoices and accept payments directly. It is a practical solution for service providers and freelancers who want to provide a straightforward way for their clients to pay.
Costs and fees
- No setup fee
- Transaction fee: 2.9% + 20p
Recurring payments
Nochex offers a recurring payment solution that is ideal for subscription-based businesses. It allows businesses to set up automatic recurring payments, making it easier to manage subscriptions.
Costs and fees
- No setup fee
- Transaction fee: 2.9% + 20p
Charity Payments
Nochex provides a cost-effective solution for charities and non-profit organisations that want to accept donations online. It enables charities to accept one-off donations or set up regular donations from supporters.
Costs and fees
- No setup fee
- Transaction fee: 2.9% + 20p
Nochex reviews
| Review source | Rating |
|---|---|
| TrustPilot | 4.2/5 |
| Google Reviews | 4.0/5 |
| Reviews.io | 3.9/5 |
| Average | 4.0/5 |
Alternatives to Nochex
- PayPal – A global online payments system
- Stripe – A comprehensive payments platform
- Worldpay – A leading UK payment gateway
- Square – Popular for mobile and card reader payments
Additional considerations
Whilst Nochex offers a reliable, UK-based service, businesses should consider the size of their operation and their transaction volume when selecting a payment service provider.
Small businesses may find the initial setup more complex, while larger businesses could benefit from bespoke solutions offered by Nochex.
Nochex company history
Founded in 1999 in Sheffield, Nochex has grown steadily over the past decades, carving a niche for itself as a reliable payment service provider primarily for UK businesses. Its focus on customer service, fraud prevention and the ability to handle multi-currency transactions has earned it a loyal customer base.
FAQ for Nochex
Yes, Nochex is regulated by the FCA and uses robust security features to ensure safe transactions.
Yes, Nochex supports multi-currency transactions. However, the fees for international transactions are typically higher than domestic ones.
Nochex offers competitive pricing and a range of services comparable to other providers. It sets itself apart through its strong customer support and focus on fraud prevention.
Nochex offers both email and phone support, providing a quick response to resolve any issues. The company prides itself on its UK-based, responsive and helpful customer service team.
Yes, Nochex is suitable for businesses of all sizes. However, small businesses should be aware that they may find the initial setup slightly more complex. On the other hand, the company’s competitive pricing and local customer support make it an attractive choice.
Yes, Nochex can be easily integrated with most popular e-commerce platforms. This includes platforms such as WooCommerce, Shopify, Magento, and others.
Yes, Nochex supports recurring payments, which can be particularly useful for businesses offering subscription-based products or services.
Nochex supports transactions in multiple currencies, making it a suitable choice for businesses that have international customers.
Yes, both the Merchant Account and Payment Gateway services from Nochex have a one-time setup fee of £50. This is in addition to the per-transaction fee.