Paysera – Services, pricing, comparisons and reviews

Last updated on 28 June 2023

Paysera, a Lithuania-based financial technology company, provides a comprehensive range of digital payment solutions. Established in 2004, it has since grown into a multinational enterprise, servicing millions of individuals and businesses across the globe. This article aims to explore the services, pricing, and user reviews of Paysera, and to provide a fair comparison with its competitors.

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Headline numbers

  • Founded in 2004 in Vilnius, Lithuania.
  • Operates in more than 180 countries worldwide.
  • Over 300,000 monthly active users.
  • Processes around 5 million transactions per month.
  • Mobile app has been downloaded more than 1 million times.

Paysera fees and charges

Paysera Current AccountPaysera Payment GatewayPaysera Visa Debit Card
Product NameCurrent AccountPayment GatewayVisa Debit Card
Contract LengthNo contractMonthlyNo contract
Consumer Card FeesN/A1.2% – 2.5% (varies depending on card type)0 for purchases, 1 EUR for domestic ATM withdrawal, 2.5 EUR plus 1.5% for international ATM withdrawal
Business Card FeesN/A1.2% – 2.5% (varies depending on card type)N/A
Card Not Present (CNP) FeesN/A1.2% – 2.5% (varies depending on card type)N/A
Minimum Monthly ChargeNo monthly charge10 EURNo monthly charge
Refund FeesFree0.15 EUR per refundN/A
ChargebacksN/A15 EUR per chargebackN/A
Replacement DeviceN/AN/A5 EUR
PCI ComplianceNot applicableYes, fees may apply depending on business setupNot applicable
Early TerminationNo feesNo feesNo fees
Paysera fees and charges

Please note: All fees are subject to change and may vary depending on the specific agreement with Paysera. Always confirm the exact fee structure directly with the provider.

Company information

InformationDetails
Founded2004, Vilnius, Lithuania
Website URLwww.paysera.com
Phone Number+44 20 80996963
FSCS ProtectedNo
FCA RegulatedYes
Company information

Pros and cons of Paysera

Pros

  • Wide range of payment services.
  • Competitive fees for international transfers.
  • Easy to use mobile app and online banking interface.
  • Supports payments in multiple currencies.
  • Integrated services like ticketing systems for event organisers.

Cons

  • Not FSCS protected.
  • Limited customer support.
  • Some services are not available in all countries.

Paysera products and services

Paysera Current Account

Paysera offers a current account with online banking facilities. The account can be opened quickly and comes with a mobile app for convenient account management.

Costs and Fees: There is no account opening or monthly maintenance fee. Standard SEPA transfers are free. Non-SEPA transfers cost from 0.15 EUR to 30 EUR, depending on the destination and currency.

Paysera Payment Gateway

This service allows businesses to accept online payments on their websites or apps. It supports multiple payment methods, including cards, bank links, and other payment systems like PayPal.

Explore business banking

Revolut Business
✓ Business Current Account
✓ Award-Winning Mobile App
✓ Quick & Easy Application Process
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Tide Business Bank Accounts
✓ Free, Plus, or Pro Account
✓ iOS & Android Mobile App
✓ Upload & Auto-Match Receipts
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Card One Money
✓ No Credit Checks
✓ Simple Fees
✓ Up to 3.5% Cashback
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ANNA Money
✓ Apply in 10 minutes
✓ Bookkeeping & Payroll Tools
✓ User-Friendly Mobile App
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Co-Op Business Banking
✓ Business Current Account
✓ Online, App & High Street Banking
✓ Quick & Easy Application Process
Pricing Trial period Contact

HSBC Business Banking
✓ Business Current Account
✓ In-Branch, Online & App Banking
✓ FSCS Protected
Pricing Trial period Contact

Metro Business Banking
✓ Business Current Account
✓ High Street Presence
✓ FSCS Protected
Pricing Trial period Contact

Mettle Business Banking
✓ Business Bank Account
✓ Online & App
✓ Quick & Easy Application Process
Pricing Trial period Contact

Monzo Business Banking
✓ Business Current Account
✓ Dedicated mobile app experience
✓ FSCS Protected
Pricing Trial period Contact

Virgin Money
✓ Business M Account
✓ In-Store, Online & App Banking
✓ Insights & Forecasting Platform
Pricing Trial period Contact

Costs and Fees: Monthly fee starts from 10 EUR. The transaction fee depends on the payment method and ranges from 0.1% to 1.5%.

Paysera Visa Debit Card

This is a prepaid Visa debit card linked to the Paysera current account. It can be used for purchases, ATM withdrawals, and currency exchange.

Costs and Fees: Card issuance fee is 3 EUR. Domestic ATM withdrawals cost 1 EUR, international withdrawals cost 2.5 EUR plus 1.5% of the transaction amount.

Paysera Reviews

SourceRating
TrustPilot4.5/5
Google Reviews4.3/5
Reviews.io4.6/5
Average4.47/5
Paysera

Alternatives to Paysera

  1. Revolut: Known for its unique features and competitive rates, Revolut is a strong competitor. However, it charges fees for certain services that are free with Paysera.
  2. Wise: Offers transparent, low-cost international transfers, but doesn’t have the integrated ticketing system Paysera offers.
  3. Monzo: A UK-based digital bank offering similar features, but it doesn’t support as many countries or currencies as Paysera.

Additional considerations

While Paysera is FCA regulated, it’s important to note that it’s not protected by the Financial Services Compensation Scheme (FSCS).

Therefore, the funds held in Paysera are not covered by any deposit guarantee scheme. This is a significant consideration for businesses deciding whether or not to use Paysera’s services.

Paysera company history

Established in 2004, Paysera started as an innovative online payment platform in Lithuania. Over the years, it has expanded its services and now operates in more than 180 countries, offering a range of financial services, from current accounts and payment cards to business payment solutions and mobile applications.

FAQ

Is Paysera safe for business transactions?

Yes, Paysera uses modern security measures, including data encryption, to ensure the safety of transactions.

Does Paysera offer customer support?

Yes, Paysera offers customer support via email and phone. However, their phone support is not available 24/7.

Can I make international transfers with Paysera?

Yes, Paysera supports international transfers in multiple currencies, with competitive fees.

How long does it take to set up a business account with Paysera?

Setting up a business account with Paysera usually takes a few business days, depending on the complexity of your business and the completeness of the information you provide.

Does Paysera offer a mobile app?

Yes, Paysera has a mobile app available on both Android and iOS platforms. It allows for easy account management, transactions, and more.

Can I issue invoices with Paysera?

Yes, Paysera offers an invoicing solution within its platform.

What is the maximum transaction limit for Paysera?

Transaction limits vary depending on the type of account and user verification status. Details are available in the Paysera pricing and terms.

Does Paysera offer business loans or credit?

No, as of now, Paysera does not offer business loans or credit facilities.

Can I accept card payments on my website using Paysera?

Yes, Paysera offers a payment gateway service that allows businesses to accept card payments on their websites or apps.

Are there any fees for using the Paysera app?

The Paysera app is free to download and use. However, certain transactions may attract fees as per the Paysera pricing policy.

Does Paysera support bulk payments?

Yes, Paysera supports bulk payments, making it easier for businesses to manage payrolls, payouts, and more.

Can I issue refunds through Paysera?

Yes, refunds can be issued to customers through the Paysera platform.

How can I close my Paysera account?

You can close your Paysera account by contacting customer support and following their instructions.

Can I integrate Paysera into my existing eCommerce platform?

Yes, Paysera provides integrations for several popular eCommerce platforms including WooCommerce, Magento, and Shopify.

Can I set up recurring payments with Paysera?

Yes, you can set up and manage recurring payments with Paysera.

Does Paysera offer currency exchange services?

Yes, Paysera offers currency exchange services with competitive rates.

What are the fees for domestic and international money transfers?

Fees vary depending on the type of transfer. SEPA transfers are usually free, while non-SEPA transfers cost from 0.15 EUR to 30 EUR.

How do I increase my transfer limits?

To increase your transfer limits, you may need to complete additional verification steps. You can contact Paysera’s customer support for more information.

Does Paysera offer any type of deposit interest?

As of now, Paysera does not offer interest on deposits.

Can I get a physical card with my Paysera account?

Yes, Paysera offers a Visa debit card which is linked to your Paysera account.

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Reviewed by , Managing Director

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