Nuvei – Services, pricing, comparisons and reviews

Last updated on 29 September 2023

Nuvei is a Canadian-based global payment technology company specialising in merchant services, payment processing and payment solutions. Serving a variety of industries, including e-commerce and traditional brick-and-mortar, it offers a host of payment solutions designed to streamline transactions for businesses.

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This article delves into the specifics, discussing services, costs, and overall performance based on reviews and testimonials.

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Headline numbers

  • Over 50,000 customers globally
  • Operating in 200 markets
  • Supports 150 currencies
  • Processes more than $34 billion in annual transactions
  • Listed on the Toronto Stock Exchange

Key information

FeatureInformation
Founded2003, Montreal, Canada
Website URLwww.nuvei.com
Phone number+44 20 3051 3031
FSCS protected?No
FCA regulated?Yes

Pros and cons of Nuvei

Pros

  • Wide variety of payment options
  • Operates in multiple markets and currencies
  • Strong focus on fraud prevention
  • Excellent API for custom integration
  • High volume payment processing

Cons

  • Can be expensive for small businesses
  • Customer service sometimes lacks responsiveness
  • Not FSCS protected
  • Lack of transparency in fee structure

Nuvei products and services

Payment processing

This is the core service, offering credit card and debit card processing along with Automated Clearing House (ACH) and other alternative payment methods.

Over 450 different payment methods are supported.

Costs and fees

Custom pricing is based on merchant volume and specific needs. Typically, a monthly fee of £20 – £40 is applied.

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Mobile payments

Nuvei facilitates mobile payments through platforms like Apple Pay and Google Pay. Available in more than 150 countries.

Costs and fees

The standard fee is around 1.2% + £0.10 per transaction.

Ecommerce solutions

Offers a range of ecommerce solutions including shopping cart integrations, payment gateways, and online invoicing.

Compatible with most major ecommerce platforms like Shopify, Magento, and WooCommerce.

Costs and fees

Custom pricing, often involves setup fees and monthly charges.

Point-of-sale (POS) systems

Provides both EPOS hardware and software for in-person transactions, with various terminal options. Supports NFC, EMV, and traditional swipe methods.

Costs and fees

Hardware costs can range from £200 – £600, with additional monthly software fees.

Subscription billing

Allows businesses to easily set up and manage recurring billing and subscription models.

Can handle various billing frequencies and pricing models.

Costs and fees

Usually a flat monthly fee plus a percentage of the transaction.

Fraud prevention

Nuvei offers advanced fraud prevention tools to identify and mitigate risky transactions.

Utilises machine learning algorithms to constantly adapt to new fraud patterns.

Costs and fees

Generally included in the payment processing fees but can be priced separately for advanced needs.

Currency and risk management

Offers currency conversion and risk management tools to facilitate international trade.

Supports over 150 currencies and various currency risk management strategies.

Costs and fees

Additional fees apply, depending on the complexity of the currency and risk management needs.

Nuvei reviews

SourceRating
TrustPilot3.5
Google Reviews4.0
Reviews.io3.7
Average3.7
Nuvei reviews

Alternatives to Nuvei

Additional considerations

  • Businesses looking for FSCS protection might want to explore other alternatives.
  • Ensure that your business model aligns with the fees and pricing structure.

Nuvei company history

Founded in 2003 in Montreal, Canada, Nuvei has grown to become a global player in the payments industry. It went public in 2020, listing on the Toronto Stock Exchange.

FAQ

Is Nuvei FSCS protected?

No, Nuvei is not FSCS protected.

Is Nuvei FCA regulated?

Yes, Nuvei is FCA regulated.

What currencies does Nuvei support?

Nuvei supports over 150 currencies.

How does Nuvei handle security?

Nuvei employs robust encryption and fraud prevention mechanisms to ensure secure transactions.

What are Nuvei’s transaction fees?

Nuvei has a custom pricing model based on transaction volume and specific merchant needs, so fees can vary.

Does Nuvei offer mobile payment solutions?

Yes, Nuvei provides mobile payment options like Apple Pay and Google Pay.

How quickly does Nuvei process payments?

Nuvei typically processes payments within 1-2 business days.

Is Nuvei available for businesses outside the UK?

Yes, Nuvei operates in over 200 markets and supports 150 currencies.

Does Nuvei offer customer support for businesses?

Yes, they offer customer support, although reviews suggest the responsiveness can vary.

How can a business integrate Nuvei’s payment solutions?

Nuvei offers an API for custom integration into existing platforms.

What types of businesses does Nuvei serve?

Nuvei serves a range of industries including e-commerce, hospitality, retail, and more.

Is there a contract or commitment required with Nuvei?

Contract terms are negotiable and can vary based on the merchant’s specific needs.

Does Nuvei handle chargebacks?

Yes, Nuvei offers chargeback protection and management services.

How does Nuvei compare to other payment processing companies?

Nuvei is known for its wide variety of payment options and strong focus on fraud prevention but may be more expensive for small businesses.

Does Nuvei support recurring payments?

Yes, Nuvei supports subscription and recurring billing models.

Is Nuvei PCI compliant?

Yes, Nuvei is PCI DSS compliant, adhering to industry security standards.

Can I get a dedicated account manager with Nuvei?

Yes, larger accounts often come with a dedicated account manager for personalised service.

What kind of reporting tools does Nuvei offer?

Nuvei offers comprehensive reporting tools for analysing transaction data, sales trends, and more.

Does Nuvei offer point-of-sale (POS) solutions?

Yes, Nuvei offers both online and in-person POS solutions.

Is Nuvei’s software compatible with third-party tools?

Nuvei’s API allows for integration with a variety of third-party software and platforms.

Always do your own research and consult with financial advisors to determine if Nuvei is the right payment processing solution for your business needs.

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Reviewed by , Managing Director

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